Event Cancellation
Our events have limited places, and many sell out. For this reason, we request that if you need to cancel, you must do so at least 5 days before your scheduled event. This will allow us to offer your ticket to another person. You may call or email us during business hours, Monday to Friday 9 to 5 to cancel.
Cancellations made 5 days or more in advance of the event date will receive a full refund or tickets can be transferred to another date or event. Cancellations made within less than 5 days of an event will not receive a refund but can transfer tickets to another date or event. If contact to cancel is not made prior to an event, all payments already made will be lost.
Private Hire and Booking Cancellation
You may call or email us during business hours, Monday to Friday 9 to 5 to cancel.
Private bookings including food, must be paid one week in advance. The food element of your booking is non refundable.
Cancellations made 7 days or more in advance of the event date will receive a full refund or may be transferred to another date if possible. Cancellations made within less than 7 of an event will not receive a refund. If contact to cancel is not made prior to the booking, all payments already made will be lost.
Free Event Cencellation
All of our free events at murton sell out very quickly, due to this we have added in a cancellation policy. Please let us know before 3 days of your booked event at Murton if you wish to cancel your ticket. Due to issues from past free events, if you ‘no show’ twice, you will no longer be able to book in any future free events here at Murton.